2019 CXO Symposium - Speakers
Chief Technology Officer
Keck Medicine of USC
Christian Aboujaoude is the Chief Technology Officer at Keck Medicine of USC. Christian is a self-driven IT professional with 20 years of experience in data centers management, IT Disaster Recovery and Server Platforms.
Prior to USC, Christian served nearly 17 years in a leadership director role over the Enterprise Architecture at Scripps Health, a $3.3 billion integrated health system, ranked as one of the top five large U.S. healthcare systems, with five hospitals, 35 outpatient centers and clinics, 2,700 physicians, and 15,000 employees.
He achieved over 99% success rate on large scale projects due to his experience with process improvement and has increased infrastructure reliability to over 99% via resource redundancy with actionable metrics.
Christian was responsible for strategy, engineering, and operations for all compute infrastructure for Scripps health, including (Compute/storage/security/networking/telephony), 3,400 servers running over 500 applications from multiple data centers, managing $25 million operating and $12 million capital budgets.
Informatics Portfolio Manager
UCLA Health Sciences
Kevin Baldwin is the UCLA Health Sciences Informatics Portfolio Manager. In this role, Kevin leads UCLA Health’s clinical informatics programs and is engaged in all aspects of understanding and promoting effective organization, analysis, management, and use of clinical information in electronic health records (EHRs). Most recently, he led UCLA Health to achieve the highest HIMSS Analytics health information technology designations, which are used to track electronic health record (EHR) progress at hospitals and health systems. Kevin also serves on the Board of Directors of the University Credit Union, as Immediate Past President of UCLA Staff Assembly, and as an Adjunct Professor of Healthcare Systems Engineering at Loyola Marymount University. Previously, Kevin held roles in clinical research and ambulatory administration. Kevin earned his BS in Psychobiology and MPH in Health Policy and Management at UCLA. He also completed graduate programs in biomedical informatics and technology management at Columbia University and UC Berkeley Haas School of Business, respectively.
Chief Information and Innovation Officer
Martin Luther King, Jr. Community Hospital
Tracy Donegan is the Chief Information and Innovation Officer at Martin Luther King Jr. Community Hospital, a “green-field” hospital that opened in July 2015 to serve a Los Angeles community designated by the Department of Health and Human Services as both a Health Professional Shortage Area and a Medically Underserved Area. Ms. Donegan served a critical role in standing up the hospital’s Health IT organization from a blank slate, helping to design and implement the hospital’s $70 million IT infrastructure and application portfolio. In 2018 achieved Level 7 of the HIMSS Analytics’ Electronic Medical Record Adoption Model. Prior to joining the hospital, Ms. Donegan was the Assistant Vice President of the Cognizant Healthcare Provider Consulting Practice. She also previously served in a leadership role as Vice President of Strategy Management and Alignment at Apria Healthcare. Ms. Donegan earned a Masters of Health Administration degree from Cornell University and a Bachelor of Science degree in Accounting from LeMoyne College.
David J. Foster
Sr. Director of Analytics and Insights
David J. Foster is Sr. Director of Analytics and Insights at Healthwise. Non-profit and independent, Healthwise serves as a trusted resource for health information, technology, and services that help people make better health decisions. David has applied his entrepreneurial background to help Healthwise innovate upon traditional health education approaches through the use of new forms of media, shared decision making and integrating digital patient experiences into clinical and other health IT systems. He currently is focused on collecting data on the use of patient education and connecting this data to other clinical and administrative records to show how education improves outcomes. David’s work in implementing “information therapy” solutions provided a template for many of the patient engagement requirements built into U.S. Department of Health and Human Services’ Meaningful Use rules (now known as the Promoting Interoperability Program). David received a B.A. in Biology from Brown University.
Senior IT Consultant
Mike Holmes joined Sirius’s Des Moines office in 2005 as a solutions architect with 27 years of experience in the information technology industry.
Career project experiences include call center system development, data center design/relocation, internet portal development, image/workflow implementation, IT strategy development and extensive post merger business integration consulting.
Prior to coming to Sirius Mike worked at AmerUs Group (Athene), serving as corporate CIO. He oversaw all aspects of IT delivery for life insurance, annuity and capital management lines of business. Prior to that, he served as CIO at ALLIED Group, a property and casualty insurance subsidiary of Nationwide Insurance. Mike also held positions as Vice President of Emerging Technologies and CTO.
Midori Kondo, Pharm.D., MHA
Health DataVerse, Inc.
Midori is an innovative healthcare professional and entrepreneur with a background in strategic planning, program management, and product development. She earned her Pharm.D. from Creighton University, completed a Residency and Fellowship from the University of Washington and a Master of Health Administration from the Department of Health Services at the University of Washington School of Public Health.
A recognized expert in clinical operations and patient processes, Midori has extensive experience transforming provider organizations to deliver high-quality, cost-effective care using game changing technology solutions with leading organizations such as IBM, Henry Ford Health System, Cedars Sinai Medical Center, and UW Medicine.
Currently, Midori is the founder and CEO of Health DataVerse, Inc., where she leads product development, as well as invests and advises software companies. As head of clinical products, she leverages her healthcare and technology experience to design and guide product development to create the next-generation of data-driven and interactive AI solutions.
Namgyal Kyulo, MPH, DrPH
Director, Patient Experience
City of Hope
Dr. Namgyal L Kyulo is a Patient Experience and Engagement leader. He has worked over 10 years in the patient experience arena and most recently served as a Director of the Patient Experience Informatics and Analytics at the UCLA Health System. A robust patient experience program was built at the UCLA Health System. Dr. Kyulo was recently recruited to the renowned City of Hope Cancer Hospital as a Patient Experience Director to develop new Patient Experience program. He currently oversees the City of Hope Patient Experience Improvement and Analytics program. Dr. Kyulo served a member of Technical Advisory Group (TAG) to the RAND Research Corporation on CAHPS tool improvement initiatives and as a Subject Matter Expert advisor to the Press Ganey Inc. on various patient experience improvement initiatives. Dr. Kyulo has presented at multiple Conferences and Forum on Patient Experience and Technology, most recently in June of 2019 at the CipherHealth conference.
Dr. Kyulo is also a faculty member at the School of Health Science, Walden University, where he mentors students on their PhD public health research program and dissertation writing.
Priti Lakhani, MD
Chief Medical Information Officer
Albert Einstein Healthcare Network
Priti Lakhani started her career as a Board-Certified surgical podiatrist. For 15 busy years she saw patients, eventually becoming the medical director of both a Vascular and Women’s Health clinic. She quickly realized patient outcomes were highly variable, even when the diagnosis was the same. Thus, began her lust for data to drive outcomes.
She obtained a Master’s in Healthcare Management from Harvard, which deepened her data desires for everything from statistical process controls to run charts. Her adventures in algorithmic thinking took her to Cerner Corporation, reaching Director in record time and working with clients all over the world. Her sweet spot quickly became patient safety. She strived to create a culture of safety as it related to user interface and experience. While at Cerner, she led the Patient Safety Council.
Currently, she is the CMIO at Albert Einstein Healthcare Network, a 1,000 bed academic medical center in North Philadelphia. Her passions are marginalized populations, piloting, and pizza.
Global Healthcare CTO
Dell Technologies Healthcare & Life Sciences
Steve leads healthcare solution development across Dell Technologies Healthcare and Life Sciences with more than 20 years of Healthcare experience in production environments combined with more than 30 years in IT. Steve previously served as the Director of Technical Services at North Memorial Health Care (an early Epic adopter) and has provided business and technical leadership to accelerate time–to–solution deployment with current success metrics over 200 successful EMR implementations.
Steve brings robust Health IT competencies and management strategies for healthcare organizations ensuring successful Healthcare IT solution delivery. He drives technical strategy and solutions development for Healthcare and ISV technical relationships including joint solutions R&D, technical advisory, and technical escalation processes. Steve defines and develops cloud strategies for healthcare, translates healthcare organizational requirements into best practices IT strategies mapped to technology budgets including business continuity, application performance, and architecture scalability.
Eric Lee, MD
Medical Director of Clinical Informatics
AltaMed Health Services
Eric Lee, MD is the Medical Director of Clinical Informatics for AltaMed Health Services in Los Angeles, California, which serves over 300,000 people in both Los Angeles and Orange County. He is a collaborative leader with proven success in leveraging medical and informatics expertise to define a clinical program vision, articulate clinical adoption benefits of new technology to stakeholders, and advise on best practices to maximize efficiency, patient safety, and accessibility. For 2019, he oversaw the clinical implementation of Epic’s Foundation ambulatory build within 50 weeks of signing the contract with Epic. He is working closely with AltaMed’s CIO Raymond Lowe on the organization’s digital strategy and transformation.
Prior to joining AltaMed, Dr. Lee was previously at California Correctional Health Care Services (CCHCS), where he implemented Cerner Millennium statewide in all 35 institutions, and was instrumental in driving organizational changes that led to being the first correctional healthcare system to achieve Stage 6 certification for the Outpatient EMR Adoption Model (OEMRAM) with HIMSS. Dr. Lee is board certified in Internal Medicine and Clinical Informatics. He completed his residency in Internal Medicine from Northwestern University’s McGaw Medical Center and is a graduate of the Keck School of Medicine at USC.
Anne Lin, MD, MSHS
Medical Director of Telehealth Programs, UCLA Health
Associate Professor of Surgery, UCLA
Dr. Anne Lin serves as the Medical Director of Telehealth Programs at UCLA Health as well as Chief Quality Officer for the Division of General Surgery. She leads cross divisional efforts in quality improvement, connected health, and technology development to improve patient experience and outcomes. In addition to practicing as a colorectal surgeon, Dr. Lin continues to spearhead the development and implementation of a remote patient monitoring platform to reduce readmissions after operations.
Dr. Lin earned her medical degree from Tufts University in Boston. She completed general surgery residency at Brown University in Rhode Island and colorectal fellowships at Memorial Sloan-Kettering and Cleveland Clinic Florida. She received her Masters in Health Services degree from UCLA. She is board certified by the American Board of Colon and Rectal Surgery.
Chief Executive Officer
A Northern California native, Taylor moved South in 2003 to attend Whittier College. Upon graduating, he became heavily involved in the growing Los Angeles tech community when he co-founded a data marketing platform in 2010. Over the next several years, Taylor developed a passion for empowering entrepreneurs to chase solutions to the systemic problems that face our society. With this mission in mind, he founded ScaleLA in 2016 and, subsequently, the ScaleLA Foundation. ScaleLA’s vision is to be the engine of progress by building communication and collaboration between startups, community, and the public sector. Currently, ScaleLA supports 100+ startups in a 15,000 sq ft West LA innovation space, with the aim of applying this vision to our region's healthcare sector. In 2020, Scale will be opening up additional locations in Vietnam and Orange County.
Amy L. Miller, MD, PhD
Associate CMIO, Exec. Dir. of Clinical Informatics, Partners Healthcare
Assistant Professor of Medicine, Harvard
Physician, Brigham and Women's Hospital
Amy is the Associate Chief Medical Information Officer at Partners Healthcare and Executive Director of Clinical Informatics for their Epic implementation (Partners eCare), a role that includes oversight of both the Clinical Informatics team (comprised of physicians, nurses, pharmacists, analysts, and data analysts) and the Biomedical Device Integration team. She is an Assistant Professor of Medicine at Harvard, practicing clinically as a cardiovascular electrophysiologist at Brigham and Women’s Hospital. Amy received her MD and PhD from the University of Michigan, and completed her Medicine residency, Cardiology fellowship, and Electrophysiology fellowship at Brigham and Women’s Hospital, where she has been on staff since 2010.
Director of Revenue Cycle Projects
Martin Luther King Jr. Community Hospital
Diane Olson is a Revenue Cycle Consultant with 35+ years’ experience with a unique skill set that marries both operations and IT. Diane has a passion to bring clinical and revenue cycle functions/ workflows aligned while keeping the patient as the focus. Diane has led approaches that, in collaboration with operational partners, have maximized revenue and cash flow to ensure results are consistently delivered. Currently working at Martin Luther King Jr. Community Hospital and Medical Group as Director of Revenue Cylce Projects helping lead the opening of a new Medical Office Building. Diane has worked at a number of academic health systems and large health systems around the country.
Jason Ortiz, MS, CPHIMS, FHIMSS, CHCIO
Clinical Systems Consultant
Jason Ortiz is has served as a healthcare executive for 23 years, 16 years leading technology innovation in complex healthcare systems holding titles of Chief Information Officer and Chief Information Security Officer in the Immigration Health Services Department of Homeland Security.
After graduating from the United States Air Force Academy, Jason served for 7 years in the Air Force as a Healthcare Administrator, serving in varying roles of CIO, CFO, Supply Chain, Contracting and Facilities management. After transfer to the United States Public Health Service, as CIO, Jason led a team that deployed an Enterprise Information Technology network to 21 sites in 8 states, deploying two Electronic Health Record systems during his 13 years of service. During his tenure with DHS, Jason led a comprehensive risk assessment of the separate network before consolidation into the Federal IT infrastructure. Retiring from active duty with 20 years, Jason transitioned Sharp Healthcare, where he supported and deployed over 50 different systems in acute and ambulatory areas covering specialties of Perioperative/Surgery, Pharmacy, Oncology, Infection Prevention and Home Health many with connected devices and new innovations.
Jason holds a master’s degree in information systems management and is both a Fellow and Certified professional for the Health Information Management Systems Society (HIMSS), is a Certified Healthcare Chief Information Officer and is a member of the American College of Healthcare Executives (ACHE) recently qualifying for the Fellow exam
Jason’s family resides in San Marcos, California and he has two children.
Ritz-Carlton Leadership Center
Douglas Piil is an International speaker who has provided seventeen years of leadership within The Ritz-Carlton organization. Through this tenure, he has acquired a deep understanding of the core philosophical principles and values that propel this organization to be recognized as the preeminent luxury hospitality brand in the world.
As the Area Manager of Performance Improvement for the Americas with The Ritz-Carlton’s corporate Quality Division, Doug facilitated well over one hundred property and multi-property initiatives that drove improvements in guest engagement metrics, defect mitigations and financial performance enhancements over a span of six years. Prior to joining The Ritz-Carlton corporate office, Doug held Executive Leadership roles at The Ritz-Carlton, Kapalua and The Ritz-Carlton, Reynolds. He was recognized for outstanding contributions for driving best in class successes in all three pivotal performance metrics of Employee Engagement, Guest Engagement and Income Generation simultaneously.
Doug displays an intense passion in both his professional and personal life. He is an avid athlete who has represented the United States at the World Triathlon Championships and has competed in a multitude of Ironman and Xterra Triathlons. He currently resides in San Clemente, California with his wife and two children.
Chief Information Officer (retired)
UC Irvine Health
Charles Podesta has over 35 years of experience in Information Technology for Healthcare, the last 22 years of which he has spent as a Chief Information Officer. Mr. Podesta has worked for Academic Medical Centers, Health Systems and Community Hospitals. Prior to UCI Health, Mr.. Podesta was SVP & CIO of Fletcher Allen Healthcare, a large academic medical center and health system in Burlington, VT.
Other positions included SVP & CIO at Caritas Christi Health Care, now Steward Health in eastern MA, CIO at Berkshire Health Systems, Pittsfield, MA, Director of IS and Interim CIO for Baystate Health Systems in Springfield, MA. And prior leadership positions at St Vincent Hospital, Worcester, MA; UMASS/Memorial, Worcester, MA and Magee-Women’s Hospital, Pittsburgh, PA.
Uma Swamy, MD
Medical Director, Imaging Services
Physician, Radiation Oncology
Dr Uma Swamy is a partner at Epic Care – an independent, physician owned and operated multispecialty group of over 70 physicians based in the Bay Area of Northern California. She is a radiation oncologist and is also the medical director of diagnostic imaging for the group, where she focuses on the 2 Ps – People and Processes. She also serves on several committees at one of the local hospitals, including being the chair for Radiation Safety Committee and also the Chair of Cancer Committee.
Prior to moving back to the Bay Area, she practiced in Gainesville, FL out of training followed by several years in Fresno, CA at Community Medical Centers where she was part of a very busy practice and enjoyed several leadership roles which allowed her to be part of program development, operations and strategy. Her passion lies in problem solving and is always excited to collaborate around innovation.
Eijean Wu, MD, MPP
Gynecologic Oncology Associates - DTLA
Dr. Eijean Wu is a physician and partner of Gynecologic Oncology Associates – a private medical group of 11 gynecologic oncologists, serving Los Angeles and Orange counties.
Prior to medical school, Dr. Wu worked in management consulting, state government, and nonprofit advocacy, with a focus on improving access to health resources for underserved communities. In her daily work, she uses a range of technology and policy tools, to get patients what they need, when they need it. She and her LA team offer a full spectrum of care from diagnosis to outcome for women with uterine, ovarian, cervical, vulvar, vaginal, and pregnancy-related cancers. They are committed to seeing patients through every step of their cancer journey.
Dr. Wu earned her medical degree from Northwestern University in Chicago, and completed OB/GYN residency at Albert Einstein College of Medicine in New York. While serving as a clinical instructor at the University of Southern California in Los Angeles, she received subspecialty training in gynecologic oncology. Additionally, she holds a Master’s in Public Policy and Bachelor’s in History of Science from Harvard University. She is board certified by the American Board of Obstetrics and Gynecology.
Alan S. Young, MD, MBA, PMP
Chief Medical Officer, GYANT
HIMSS SoCal CMIO Committee Chair
Dr. Alan Young is the current HIMSS SoCal CMIO Committee Chair and the Chief Medical Officer at GYANT, a healthcare technology company focused on virtual health to scale AI solutions across health systems. After completing a dual MD/MBA degree program at USC's Keck School of Medicine & Marshall School of Business, he obtained his medical license during his Orthopedic Surgery residency. He previously worked as a physician at Kaiser Permanente Medical Group and Henry Mayo Hospital and in leadership roles with Deloitte Consulting, Slalom, Accenture and USC Care Medical Group. Currently, he continues to practice medicine in Los Angeles and serves on the Steering Committee at ScaleLA while advising healthcare startups.